Home » English for Flight Attendants »Listening »Reading » Currently Reading:

Stress Management for Flight Attendants

September 24, 2014 English for Flight Attendants, Listening, Reading No Comments

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Stress management for flight attendants

Aim

  • Practice English skills in an aviation context
  • Improve vocabulary while learning stress management tips (difficult)
  • Have fun!

By now everyone has heard or read about the flight attendant who made his own emergency exit upon landing, when a bad day at work became too much.

Link to article Raging flight attendant makes his own emergency exit

Interestingly, although the flight attendant was arrested and charged, it seems he has become something of a folk hero.  Workplace stress is something we can all relate to and the majority of people are reacting with compassion and understanding.  Comments on social networking sites and news blogs speak of the particular workplace stresses that flight attendants face along with the increasingly challenging behaviour of passengers.

Another article that follows suggests that a public image at odds with the actual role of cabin crew is partly to blame for stress levels among flight attendants.

Link to article Sky Stress

And this next article discusses how home and personal stresses can have an impact on a flight attendant’s stress levels at work.

Link to article Fight or Flight : The Effects of Work Related Stress in the Airline Industry
And in particular in the role of Flight Attendan
t

Activity

Take the time to read through the articles. Make a note of new vocabulary as you read.  See if you can guess the meaning of the word from the context. After you’ve finished one article and noted any new words, find the dictionary definition for each one.

Stress management tips for flight attendants

Pre-flight

  • Undertake further training or read up on management techniques for difficult passengers
  • Establish relaxation techniques that you can call on when you need them
  • Ensure you have enough sleep, exercise and good food, and minimise alcohol consumption

In-flight

  • Make it a habit every time you wash your hands, to take a moment to slow down, breathe slowly and deeply, and consider your stress levels
  • Remind yourself that  no matter how difficult a passenger is being, it’s not personal
  • If things get to much, excuse yourself and ask another member of staff to step in for you

Post-flight

  • Maximise work-shift recovery time with wind-down relaxation techniques and again, enough sleep, exercise and good foods, and minimise alcohol consumption
  • If you find yourself replaying stressful incidents, talk to your colleagues or a professional counsellor

Find a little more information about pilots schedules, click here!

Comment on this Article:







Login Status

You are not currently logged in.






» Register
» Lost your Password?

Categories

  • No categories

Connect to Us

Facebook Twitter Youtube Linkedin

Featured Posts

Interesting Airline Brands

virgin-america-airbus-a320

Interesting Airline Brands   According to a survey conducted, Virgin Atlantic emerged as the best airline brand for 2009, with British Airways tailing closely. Some of the other names that came on top in various categories include brands like Emirates, Singapore Airlines, EasyJet, Qatar Airways, BMI and Swiss International. These …

Parts of an Aircraft

Parts-of-Plane3

TOPIC: Parts of an Aircraft GOAL: To learn the major parts of an aircraft by location and function Level: Easy 1. Read about the various major parts of an airplane, then proceed to Step 2 Although there are many aircraft designs flying today, most of them share a common assembly …

Meteorology

plane-pic

TOPIC: Meteorology   GOAL: To learn about aviation meteorology and its role in aviation safety   Exercise #1: Read about aviation meteorology and then proceed to Exercise #2 Meteorology is the interdisciplinary scientific study of the atmosphere that focuses on weather processes and short term forecasting (in contrast with climatology). …

Flight Attendant Interviews

shutterstock_1638553

Flight Attendant Interviews Aim Practice English skills in an aviation context Learn some interview skills and gain confidence Have fun! Do you know anyone who breezes through interviews without a hint of nervousness?  Wouldn’t that be great?  Unfortunately, it’s rare!  Most of us get nervous just thinking about it, and …

Fire

Aircraft fire

TOPIC: Fires   GOAL: To learn Aviation English vocabulary related to the dangers of aircraft fires and their causes.     Exercise #1: Read about aircraft fires, and then proceed to Exercise #2 Perhaps few things are as scary as an aircraft fire. They are serious business because, unlike an …

Powered by WishList Member - Membership Software