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Home » English for Flight Attendants » Recent Articles:

Grammar: There is/There are

Grammar point: There is / There are (easy)

Aim

  • Practice English skills in an aviation context
  • Practice dialogue with countable and uncountable, present tense
  • Have fun!

FA1: Quick! This man is having trouble breathing.  There is a bag under his seat, please have a look and see if you can find any medication.

FA2: Okay… Wow, there is a lot of stuff in here!  There’s a squashed banana and there’s an MP3 player… there are some pens, and there are some stamps… there are a few jelly beans, and there are a couple of bandaids… but I can’t see any medicine.

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Grammar point: present continuous tense

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/Grammar_point_-_Present_Continuous_Tense-1.mp3|titles=Grammar_point_-_Present_Continuous_Tense (1)]

Grammar point: present continuous tense

Aim

  • Practice English skills in an aviation context
  • Practice present continuous in dialogue form
Dear Diary,
This is the life! Today is my first day working as a flight attendant and I am loving my new job! The crew is great and they are showing me what to do when I forget.
As I write, we are flying over the Pacific Ocean and I am looking down at the Great Barrier Reef below. I’m imagining what Australia might be like, and I’m getting excited. I’m wondering if I’ll have time to visit my old university friend Dave while we’re in Brisbane.  I hope so – he said he’s expecting me and that he’s looking forward to it.
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Countries and culture

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/Countries_and_Culture.mp3|titles=Countries_and_Culture]

Countries and culture

Aim

  • Practice English skills in an aviation context
  • Discuss cross-cultural communication
  • Have fun!

A flight attendant will become familiar with a great number of countries and cultures over the course of her/his career, but the significance of this is more than just the interest value of visiting diverse geographical locations, witnessing different customs or meeting new people; for a flight attendant working with the public from all walks of life and from all over the world, having an understanding of cross-cultural communication is an essential part of the job.

Successful communication is important for reasons of both safety and service standards but there are more factors to consider than just getting the language right. Cultural differences may sometimes means the message is not received the way it is intended. Reasons for this include:

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Health problems on board

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/08/Health_problems_on_board.mp3|titles=Health_problems_on_board]

Health problems on board

Aim

  • Practice English skills in an aviation context
  • Learn some healthy tips specific to cabin crew while learning the terminology of illnesses cabin crew may face
  • Have fun!
Tip! If possible, read through the entire lesson out loud

After health professionals, cabin crew must rate as one of the professions most exposed to communicable illnesses while on the job and, unlike doctors and nurses, there’s not much in the way of protection on hand, and no escape route!  Add to that the long, intensive hours worked and jet lag, how can flight attendants possibly boost their immunity and minimise sick days?

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Parts of an Aircraft

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/04partsofanaircraft.mp3|titles=Parts of an Aircraft]TOPIC: Parts of an Aircraft

GOAL: To learn the major parts of an aircraft by location and function

Level: Easy

1. Read about the various major parts of an airplane, then proceed to Step 2

Although there are many aircraft designs flying today, most of them share a common assembly of major parts that all pilots should be thoroughly aware of. Ever since the early days of aviation, an aviator’s primary training included the fundamental knowledge of what each part is called, its function and where it is located.

Each major part of a fixed-wing aircraft serves an important purpose. For example, the propeller helps move the aircraft through the air via thrust. The wings are lifting bodies which help keep the aircraft airborne. The horizontal and vertical stabilizers contain vital control surfaces; and the fuselage is a major structural component containing crew and passenger areas.

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Packing

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/Packing.mp3|titles=Packing]

Packing!

Aim

  • Practice English skills in an aviation context
  • Learn some packing tips and some new vocabulary
  • Have fun!
Tip! If possible, read through the entire lesson out loud

When the cabin crew come striding through the airport, immaculately uniformed and groomed, you can be sure that none of them are carting luggage that’s bulging to the point of zips breaking, or a carry-on with a pair of shoes tied on to the outside!

And you just know that when they get to their destination they’re not going to be changing into crumpled clothing, or turning the contents of their bags out onto the hotel room floor in search of a pair of socks.

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Air Rage – Causes and Prevention

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/Air_Rage_-_Causes_and_Prevention.mp3|titles=Air_Rage_-_Causes_and_Prevention]

Air Rage – Causes and Prevention

Air rage is defined as ‘disruptive or unruly behavior exhibited by passengers and crew of an aircraft during a flight’. The reasons for this kind of behavior have often been assigned to excessive alcohol consumption, crowded or long flights that agitate passengers, problems with crew members or other psychological problems. Air rage can create an environment of tension in the air putting both the crew members and the passengers at risk.

According to aviation expert, Diana Fairechild recycled air on planes aids in spreading infections like flu and tuberculosis and minimal oxygen in the cabin can also lead to a higher level of temper tantrums and boisterous behavior among kids. There have been many reports of air rage resulting in unscheduled landings, jail time and penalties for passengers, career changes for flight attendants and even death of a passenger.

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Business: Airline Alliances

TOPIC: AIRLINE ALLIANCES AND A CHANGED PASSENGER EXPERIENCE

LEVEL: easy

Read the introductory text below. Follow links to additional material.

 

Passenger experience as a concept has been a matter of great transformation over the last years. Both, airlines and airports have invested time and expertise into revamping interiors and procedures, introducing new technologies, going green, offering bonuses and frequent flier miles club memberships, forming alliances and expanding them, as well as reinventing the entire idea of aviation security in a way that is unnerving for many a traveler or human rights activist Read

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Passengers with Special Needs

Flight Attendants

Passengers with special needs

Aim

  • Practice English skills in an aviation context
  • Revise or learn vocabulary surrounding passengers with special needs (level: difficult)
  • Have fun!

While some passengers may think that flight attendants are standing by to top up drinks and bring more peanuts, you will no doubt be aware that the role of a flight attendant is that of a trained professional, onboard to ensure security and safety of passengers.  Passengers who identify as having special needs (that fall under the categories of special needs as defined by each airline) will require specific attention.

Why is it important?

Being able to attend to specially identified needs means

  • An enhanced level of service
  • Increased customer comfort and satisfaction
  • Increased customer safety and wellbeing
  • An accessible, non-discriminatory service

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Prepositions of Place/Location IN/ON/AT

[audio:https://aviationenglishblog.com/wp-content/uploads/2010/09/Grammar_-_Prepositions_of_place-Location-IN-ON-AT.mp3|titles=Grammar_-_Prepositions_of_place-Location-IN-ON-AT]

TOPIC: Prepositions of Place/Location

 

GOAL: To learn about the proper use of prepositions of place/location

 

 

Exercise #1: Read about Prepositions of Place and then proceed to Exercise #2

A preposition links nouns, pronouns and phrases to other words in a sentence. The word or phrase that the preposition introduces is called the object of the preposition.

Even for the most advanced students, propositions can always use more practice. Many verbs are (usually) followed by certain prepositions. Some even entirely change the meaning of a verb by turning it into a phrasal verb.  Learners just have to memorize most prepositions, especially those that follow certain verbs (and even more so for those that create phrasal verbs). Some prepositions can be used interchangeably depending on the situation. This just adds more confusion for people learning English.

The good news is that prepositions of place, perhaps, are among the most consistent (that is, they have fewer exceptions). Prepositions of place are almost logical, if you can understand the preposition on its own.

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