Flight Attendant Interviews

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Flight Attendant Interviews

Aim

• Practice English skills in an aviation context
• Learn some interview skills and gain confidence
• Have fun!

Do you know anyone who breezes through interviews without a hint of nervousness?  Wouldn’t that be great?  Unfortunately, it’s rare!  Most of us get nervous just thinking about it, and need all the help we can get.  For anyone planning to attend cabin crew interviews, some tailored advice follows.

4 tips to a successful cabin crew interview

 

Be prepared – make sure you understand the interview process, do your research on the airline and prepare your answers with all that you know about the airline in mind.

Stand out – don’t be afraid to let your personality shine through. Emphasise your unique points of difference i.e. what sets you apart from others.  Just don’t stand out for the wrong reasons!

Communicate effectively – doing this job well requires top communication skills so it’s essential that you demonstrate yours throughout the interview.  Don’t panic if your English isn’t perfect, you can also impress them with your listening skills and body language, and by knowing when to stop talking.

Sell yourself confidently – but wait for the right time to do so.  Do it subtly, and when appropriate.

Interview process

Visit this online resource and read through the 2010 Jetstar interview process.

Read through these rephrased explanations below and match them with the correct step of the interview process.  The first one has been done for you.

• You might be asked about different locations and their ICAO designations, and tested in giving correct change: Mathematics and geography test
• Successful applicants will be asked to remain and other applicants will be advised they’ve been unsuccessful:
• An interview with a facilitator.  In this case, Jetstar advises questions will be behavioural, and answers should be specific:
• Successful applicants will be contacted by phone, references will be confirmed, medical company details will be given and permission will be requested for the company to conduct a security check to allow the issue of an ASIC card:
• The candidates are introduced to the facilitators and given a brief of the process for the day:
• Those who have received a call back will be briefed on the position of cabin crew member with Jestar:
• Candidates will be split into groups and asked to complete activities.  Although candidates are working in teams, how a candidate will be assessed is individually:
• Each candidate is interviewed separately by one facilitator: one on one interview:

Now list the stages of the interview in order

Answers

• You might be asked about different locations and their ICAO designations, and tested in giving correct change: Mathematics and geography test
• Successful applicants will be asked to remain and other applicants will be advised they’ve been unsuccessful: Call back
• An interview with a facilitator.  In this case, Jetstar advises questions will be behavioural, and answers should be specific: One on one interview
• Successful applicants will be contacted by phone, references will be confirmed, medical company details will be given and permission will be requested for the company to conduct a security check to allow the issue of an ASIC card: Reference check, medical and ASIC
• The candidates are introduced to the facilitators and given a brief of the process for the day: Meet and greet
• Those who have received a call back will be briefed on the position of cabin crew member with Jestar: Briefing
• Candidates will be split into groups and asked to complete activities.  Although candidates are working in teams, how a candidate will be assessed individually: Group exercise
• Each candidate is interviewed separately by one facilitator: One on one interview

1. Meet and greet

2. One on one interview

3. Group exercise

4. Mathematics and geography test

5. Call back

6. Briefing

7. One on one interview

8. Reference check, medical and ASIC

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