Air Rage – Causes and Prevention

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Air Rage – Causes and Prevention

Air rage is defined as ‘disruptive or unruly behavior exhibited by passengers and crew of an aircraft during a flight’. The reasons for this kind of behavior have often been assigned to excessive alcohol consumption, crowded or long flights that agitate passengers, problems with crew members or other psychological problems. Air rage can create an environment of tension in the air putting both the crew members and the passengers at risk.

According to aviation expert, Diana Fairechild recycled air on planes aids in spreading infections like flu and tuberculosis and minimal oxygen in the cabin can also lead to a higher level of temper tantrums and boisterous behavior among kids. There have been many reports of air rage resulting in unscheduled landings, jail time and penalties for passengers, career changes for flight attendants and even death of a passenger.

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Business: Airline Alliances

TOPIC: AIRLINE ALLIANCES AND A CHANGED PASSENGER EXPERIENCE

LEVEL: easy

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Passenger experience as a concept has been a matter of great transformation over the last years. Both, airlines and airports have invested time and expertise into revamping interiors and procedures, introducing new technologies, going green, offering bonuses and frequent flier miles club memberships, forming alliances and expanding them, as well as reinventing the entire idea of aviation security in a way that is unnerving for many a traveler or human rights activist Read

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